Frequently Asked Questions
We have prepared a list of Frequently Asked Questions for you.
If the information provided below is not what you are looking for, you can also submit your question by using the form at the bottom of the page. Alternatively, feel free to contact us and one of our team members will be happy to assist.
Are the apartments serviced daily
Answer: We are not serviced apartments. If you stay 9 nights or more your apartment will be serviced.. We can organise a daily service at an extra cost if required.
Are there any local shops near you
Answer: There is a cafe,restaurant approximately a 5 minute walk down the road with a bottle shop next door plus just around the corner from these is a small mini mart.
Are you able to source Abalone products for me to take home?
Answer: Yes, just let us know when you arrive what you need as we can organise for delivery direct to your apartment packed and ready for you to take home.
Can we hire beach towels
Answer: Yes, beach towels are available to hire for $5.00 per towel for the duration of your stay.
Can you organise a cot or an extra bed
Answer: Yes, we can hire in all types of equipment for you. Porta cots, wooden cots, strollers, highchairs, booster seats etc. Just call or email to organise prior to your arrival. (Charges Apply)
Do you have a car park
Answer: Yes, we have a secure car park under the building. There is 1 car space per apartment booked. There is also off street parking plus a visitors parking area..
Do you have internet access?
Answer: Yes, there is FREE WIFI in each apartment - you will need to get the login and password on arrival.
Do you have rice cookers available?
Answer: If you require a rice cooker during your stay just let us know prior to your arrival and we will ensure you have one in your apartment.
Do you sell Theme Park Tickets
Answer: Yes, we have a Tour Desk located in reception. We can book all of your tours, theme park tickets and we can organise your shuttle bus to and from the airport.
Does The Breakers take Schoolies?
Answer: Unfortunately we do not have the policies, procedures or resources to accommodate the unique needs of the school leavers during the annual "Schoolies Festival". In particular we do not have the adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of our guests during this period. For this reason we reserve the right to reject bookings from school and/or university leavers for the period mid November to early December."
How far are you from the beach
Answer: We are right on the beachfront – straight out the gate and on to the sand.
How far is it to Broadbeach and Surfers Paradise
Answer: We are approximately a 10 minute walk to Broadbeach to the south and 15 minutes walk to Surfers to the north.
How far is it to Pacific Fair and The Star Casino
Answer: You can either walk or drive. It is approximately a 15 – 20 minute walk or a 5 minute drive.
How far is it to The Gold Coast Convention Centre
Answer: You can either walk or drive. It is approximately a 10 – 15 minute walk or a 5 minute drive.
Is Linen Included
Answer: Yes, linen is included in the price.
Is the outdoor pool heated
Answer: Yes, it is heated all year round.
Is there a DVD player in the apartment
Is there carparking available?
What do we do if we are arriving out of office hours
Answer: All you need to do is call or email us in advance to let us know so that we can organise a late check in for you, it is not a problem.
What is the car park height restriction
Answer: 1.9 metres
What supplies/amenities do you provide?
Answer: As the apartments are fully self contained they are stocked with a starter pack of toilet paper, soap, coffee, tea, sugar, milk, dishwashing liquid and dishwasher powder. After these are used you must supply your own.
Where are the Halal restaurants on the Gold Coast?
Click on this link for a map of locations for Halal restaurants.
Where can I buy groceries
The closest supermarket is located at Broadbeach in The Oasis Shopping Centre where this a Woolworths. This is approximately a 10-15 minute walk away and if you do not have a car then there is a taxi rank at either end of the Centre.
Where is the closest tram station
Answer: The closest station is Florida Gardens - a 5 minute walk
Ask a Question
If your question has not been answered, you can submit your own by using the form below. Alternatively, feel free to contact us and one of our staff will be happy to assist.